Refund and Returns Policy

Refund and Return Policy

Last Updated: August 3, 2026

Welcome to Chhupa Rustam (“we”, “our”, “us”). This Refund and Return Policy explains the terms governing purchases made through https://chhuparustam.com/.

By purchasing any product or service from our Website, you agree to this Policy.

1. Overview

Chhupa Rustam primarily offers digital products and services, including but not limited to:

E-Paper Subscriptions
Premium Membership Plans
Digital News Subscriptions
Paid Articles or Exclusive Content
Event Registrations
Online Courses or Webinars (if offered)
Advertising Services
Sponsored Content
Classified Advertisements
Other Digital Products and Services

Because most of our products are delivered digitally, different refund conditions apply than those for physical goods.

2. Digital Products

The following are considered digital products:

E-Paper subscriptions
Membership plans
Premium content
Downloadable files
Digital reports
Online access services

Once access has been granted, downloaded, activated, or used, these products are generally non-returnable and non-refundable.

3. Subscription Services

Subscriptions may be offered on a monthly, quarterly, annual, or other recurring basis.

Subscribers may cancel renewal at any time through their account or by contacting us.

Cancellation stops future renewals but does not automatically entitle the user to a refund for the current subscription period unless required by applicable law.

4. Membership Plans

Membership plans may include additional benefits, premium access, or exclusive services.

Refunds are generally not available after:

Membership activation
Account verification
Access to member-only features
Use of membership benefits

Unused membership periods are not eligible for partial refunds unless otherwise required by law.

5. E-Paper Purchases

Because E-Papers are digital publications delivered immediately after purchase:

They cannot be returned.
They cannot be exchanged.
They are generally non-refundable once access is provided.

Please ensure your purchase is correct before completing payment.

6. Advertising Services

Advertising-related purchases may include:

Banner Advertisements
Sponsored Articles
Sponsored Listings
Business Promotions
Display Advertisements
Classified Advertisements

Advertising fees are generally non-refundable once:

The campaign has started.
The advertisement has been published.
The sponsored content has gone live.
Creative work has commenced.

If an advertisement cannot be published due to an error on our part, we may offer:

A replacement campaign,
Rescheduling,
Advertising credit, or
A refund, at our sole discretion.

7. Third-Party Advertisements

Our Website may display advertisements provided by third parties, including but not limited to:

Google AdSense
Google Ad Manager
Affiliate Networks
Advertising Partners
Sponsored Promotions

Purchases, transactions, or interactions with third-party advertisers are solely between you and the respective advertiser.

Chhupa Rustam is not responsible for:

Third-party products
Third-party services
Shipping
Returns
Refunds
Warranty claims
Customer support provided by advertisers

Any issues relating to third-party purchases must be addressed directly with the relevant advertiser or service provider.

8. When Refunds May Be Considered

Refund requests may be reviewed in limited circumstances, including:

Duplicate payments.
Incorrect billing caused by a technical error.
Payment processed but service was never activated.
Unauthorized transactions verified by the payment provider.
Failure to provide the purchased service due to our error.

Approval of refunds is subject to verification and our review process.

9. Non-Refundable Situations

Refunds will generally not be provided for:

Change of mind.
Failure to read product descriptions.
Failure to use purchased services.
Accidental purchases by the customer.
Dissatisfaction with editorial opinions or news content.
Internet connectivity issues on the user’s side.
Device incompatibility not caused by us.
Temporary Website downtime due to maintenance.
Suspension for violation of our Terms and Conditions.

10. Return Policy

As our products and services are primarily digital, there is no physical return process.

Physical goods, if introduced in the future, may have separate return conditions published on the relevant product pages.

11. Refund Processing

Where a refund is approved:

Refunds will generally be processed using the original payment method.
Processing time may vary depending on your bank or payment provider.
We are not responsible for delays caused by payment gateways or financial institutions.

12. Chargebacks

If you initiate a chargeback without first contacting us, we reserve the right to:

Suspend your account.
Restrict access to purchased services.
Recover outstanding amounts through lawful means.
Contest fraudulent or unjustified chargebacks with the payment provider.

We encourage users to contact us first so we can resolve any issues promptly.

13. Policy Updates

We reserve the right to modify this Refund and Return Policy at any time.

Any updates will become effective immediately upon publication on this page.

14. Governing Law

This Policy shall be governed by the laws of India.

Any disputes arising from purchases made through this Website shall be subject to the exclusive jurisdiction of the competent courts located in Budaun, Uttar Pradesh, India.